Hong Kong Council of Social Service – Support for Tai Po Fire Incident

A major fire occurred at Wang Fuk Court in Tai Po, resulting in severe casualties and significant impact on the community with all sectors of society fully engaged in rescue efforts. The Hong Kong Council of Social Service (HKCSS) expresses profound sorrow over the loss of lives and injuries caused by this tragic event and extends our deepest condolences to the affected families. We are committed to doing everything within our capacity to assist residents in overcoming this difficult time.

HKCSS has activated our emergency support mechanism, mobilizing resources and expertise from the social service sector and other partners to provide comprehensive assistance to affected individuals and families. Our efforts focus on three key areas:

1. Immediate Coordination and Frontline Support
   Engaging with frontline units to deliver timely and practical assistance.
2. Mobilization of Charitable and Corporate Resources
   Coordinating emergency relief measures and medium to long-term recovery programmes through charitable funds and corporate contributions.
3. Information Integration and Public Communication
   Consolidating and disseminating essential information to ensure accessibility for those in need.

社聯現正動員機構共同建立「大埔火災資源配對平台」，目的是推動資源整合與有效分配 ，填補服務空隙及呈現現有社會服務資源，以支援大埔火災後中長期復原。如果你係註冊社工／專業職系同工，可以登入 eRenteBuy 平台填寫「需求表」，持續更新為受影響家庭可提供的服務，或填寫「供應表」，以告訴我們你的需要。請注意：現階段所有由機構提供的服務均須免費 。本會正籌備相關資助計劃，供機構申請以支持較長期的服務及人手安排。我們亦正開發專屬平台，整合供應鏈及物流配對，並延伸至各專業領域與商業伙伴，有消息會再通知各位。

關於平台的查詢請聯絡 Tom Chan (2876 2456)，技術支援請聯絡 Kelsy Lau ([email protected] ; 3992 1728）。

• 「資源及物資需求配對平台」網站：https://www.erentebuy.org.hk/tai-po-support-campaign

• 簡介短片：https://drive.google.com/file/d/1cWwXlFw-Qt20Lg55aBnfb4pSx6jxtdMa/view

• 供應及需求支援表格：
  https://forms.office.com/pages/responsepage.aspx?id=QD-x87UfpE6JRfj-7vL8JkWnAV0cP5dAlOznTIF67whUMEFYSjJVOTBCRlBOS1BWOEgwQTNWVlFBVy4u&route=shorturl

We are continuously updating a comprehensive list of over 300 support services, including:

• Government hotlines
• Temporary accommodation
• Emotional and psychological support
• Emergency housing
• Child care services
• Financial assistance
• Bereavement support
• Community resources

These services aim to help affected individuals seek assistance promptly and encourage broad participation from all sectors of society.

• Access the full list of support services here: https://docs.google.com/spreadsheets/d/1LabN14lH0oHaWhIYIKi-Y4BHriwkRUV_2qD-6nswuuI/edit?usp=sharing
• Access & download the full list of support services offline version here: Last update at 1500 pm on 9 April, 2026

• If you wish to provide or update information in the “HKCSS – Social Welfare Sector Support Database for Tai Po Fire,” please email: [email protected]

To help social welfare sector colleagues quickly search approximately 300 types of support and service information in the “HKCSS – Social Welfare Sector Support Database for Tai Po Fire” and provide timely assistance to affected residents, HKCSS has launched an AI Companion (Version 1.0). The information and language resources are organized by HKCSS, with technical supported by Tencent Foundation “Tech for Good Digital Toolbox 1.0”.

Web: https://tanlive.com/zh/ai/hkcss

WhatsApp: https://wa.me/85269746719

WeChat: https://work.weixin.qq.com/kfid/kfc89552f2b93e25397

Important Notes:

• The “AI Companion” is designed to provide quick information searches. However, the information is not updated in real time, and its accuracy and completeness may be limited. It is for reference only. If in doubt, please verify with relevant government departments, organizations, companies, or official channels.
• If you have any comments or feedback on the “AI Companion”, please email [email protected].

3 August 2026 – As the community transitions from immediate emergency relief to the mid-to-long-term recovery phase, the Support Fund for Tai Po Wang Fuk Court (Support Fund) issues its fourth progress report, marking a major milestone: the formal completion of the evaluation process for the “Open Call for Proposals” and the successful allocation of Batch 4 project funding.

Following a rigorous vetting process, 11 impact projects totaling HK$14,239,928.00 were selected to deliver 12-to-18-month strategic support. These initiatives expand the Support Fund’s service scope from acute crisis response to long-term community rehabilitation, psychosocial healing, and disaster risk reduction awareness. Grant agreements are undergoing final execution, with all 11 projects scheduled to officially launch within September 2026.

Financial Allocation & Governance Transparency

The Support Fund officially ceased receiving donations on 13 February 2026, with total funds raised reaching HK$25,975,464.83. With the allocation of Batch 4 funding finalised, the cumulative commitment across the first four batches of projects stands at HK$21,195,788.00, representing 81.6% of total funds. The remaining balance of HK$4,779,676.83 will be reserved for subsequent deployment phases.

Governance Note: Standalone Designated Grant

In addition to the HK$25,975,464.83 raised by the Support Fund, the Swire Trust, as a sole corporate donor, confirmed a dedicated grant of HK$10,000,000.00 to support specific community recovery projects in the Tai Po district. To ensure strict accounting independence and high transparency, this HK$10 million dedicated fund and its outcome reporting will be managed independently and reported directly to Swire Trust, and will not be commingled with this Support Fund report.

Open Call for Proposals: Batch 4 Partner Projects Launch

The Open Call for Proposals (19 March – 17 April 2026) received a strong response from the sector, yielding 62 proposals from 61 eligible social service agencies and social enterprises. Following a thorough assessment and vetting process, 11 projects were selected for funding. The Batch 4 partner projects are as follows:

1. Be Priceless – “SEED Health Behavioral Education for Disaster Risk Reduction (DRR) and Community Resilience”
2. United Christian Medical Service – “18-Month Support Initiative for Affected Individuals and Families, and Other Caregivers”
3. hk –「災難預防心靈韌性計劃」
4. Hong Kong PHAB Association –「大埔廣福心靈重建計劃」
5. La Violet Education Consultants Limited –「大埔韌性社區」社區復元及危機應變能力建立計劃
6. Harmony House – Project Weaving「澄心計劃」
7. Save the Children Hong Kong Limited –「Chill 能力，學生社交情緒成長計劃」
8. The Hong Kong Society for the Deaf – “Audiological Support Services for Hearing-Impaired Residents and Families Affected by Disaster”
9. Engineering & Medical Volunteer Association –「宏福同行」生活重建復康支援計劃
10. Association for Life and Death Education –「織光大埔：社區營造與生命同行計劃」
11. Mission for Migrant Workers (MFMW Limited) – “Tai Po Fire Recovery Initiative: Rebuilding Migrant Worker Communities and Families”

All the above projects will roll out progressively within September 2026.

Cumulative Impact Tracking: Batches 1 to 3 Projects

Over the past six months, the 12 partner projects funded under the first three batches delivered over 10,000 hours of direct services, assisting 1,100 households (over 1,600 residents). Beneficiaries included 600 elderly residents, 300 children and youth, and 38 foreign domestic helpers.

During the May 2026 government-authorized site re-entry, partner organisations demonstrated extraordinary agility and commitment by deploying frontline teams to voluntarily provide additional, out-of-scope services – including logistical moving aid, item retrieval, and real-time emotional support.

Schedule for Next Progress Update

As the 11 Batch 4 projects will officially commence in September 2026, the next progress update will be issued on 2 January 2027. This arrangement aims to allow sufficient lead time for projects to complete setup, execution, and the collection of initial outcome data.

We sincerely thank all donors for their continued trust.

Details of the June 2, 2026 Update

Details of the April 1, 2026 Update

Total Population: 4,643

Households: 1,829

Median Age: 56.6 years

Percentage of Retirees: 33.6%

Median Monthly Household Income: $20,490

(Source: 2021 Census)

Download data charts (Chinese only)