To ride out the storm with grassroots community and support households which face challenges meeting their rental payments during the Coronavirus outbreak, Standard Chartered Bank (Hong Kong) Limited will donate HKD10 million to the Hong Kong Council of Social Service (HKCSS) for families living in subdivided units.

A total of 2,000 eligible households will each receive a one-off subsidy of HKD5,000, about the monthly median rent for a subdivided unit in Hong Kong. The subsidy payment will be made in about a week after the close of the application period via Faster Payment System to ensure that households are able to receive funds in an easy and timely manner to address their pressing needs.

Who meet the below criteria are eligible for application:

• Hong Kong residents living in subdivided units; and
• Monthly household income limit before the epidemic – 75% of HK’s median monthly domestic household income, and
• At least 30% household income reduction due to the epidemic, and
• Household with dependent children aged 18 or below, and
• Non-CSSA household recipient

75% of HK’s median monthly domestic household income

Application Period:

• Telephone appointment will only be accepted commencing 11:00a.m., 23 April 2020.
• The application will end on 6 May 2020 or when the quota is FULL, first-come-first-served.

Application Process:

• Interested parties should make appointment bookings in advance by phone with a supporting organisation nearby.
• Supporting organisations will make reservation with eligible applicants by telephone appointment only. To reduce the risk of the spread of the novel coronavirus in the community, queuing at the supporting organization for application forms is NOT recommended.
• “Cross-district” applications will not be considered by the supporting organisation.

Once the appointment booking is confirmed, you need to:

• Provide identity documents of you and your household member(s) , and
• Provide income proofs of you and your household member(s) (Income proof for December 2019 and March 2020) , and
• Show your passbook or bank statement

Phone number and quota allocation of Supporting Organisations::

Last update: 22/4/2020