匡智会

地址：新界大埔南坑颂雅路松岭村

电话：2689 1105

传真：2661 4620

电邮 : [email protected]

网址 : https://www.hongchi.org.hk/

(抱歉, 只提供英文版本. )

Hong Chi Association was founded in 1965 and is one of the largest non-profit organizations dedicated solely to serving people with intellectual disabilities in Hong Kong. For further information about the Association, please visit its website at www.hongchi.org.hk

Services Quality Manager(s)

(Ref.: SQM(SMO)/11/12/24/HKCSS)

Responsibilities:

• Manage and oversee the service quality and assurance system for various stakeholders of services;
• Conduct audits to ensure compliance with service quality standards and develop strategies for service quality improvement;
• Develop and implement crisis management protocols for quality-related issues;
• Develop risk management controls and contingency plans;
• Handle complaints and service improvement;
• Provide coaching and training for staff related to the quality of services;
• Gather, analyze, and prepare reports on customer satisfaction and make recommendations to senior management;

Requirements:

• Degree holder of Social Work or related disciplines
• Experience in working with people with intellectual disabilities is preferred
• Fluency in written English and Chinese and spoken Cantonese
• Proficiency in computer application and Chinese word processing
• Work location: Tai Po

Interested parties please send full resume and expected salary with mark “Confidential & Ref. No.” to : Human Resources Office, Hong Chi Association, Pinehill Village, Chung Nga Road, Nam Hang, Tai Po or by email to [email protected]

**Prospective employees are requested to undergo Sexual Conviction Record Check on voluntary basis**

 (All data collected will be used for recruitment purposes only.)

注：除香港社会服务联会之空缺外，本会将不会负责处理以上任何空缺之申请。如有意申请以上职位空缺，请直接向相关机构递交申请。多谢合作。