Enhancing Personal Effectiveness in Role Transition

Introduction

According to the HKCSS Institute’s Training Need Analysis (NGO TNA, 2018), junior managers were found to be having difficulties in managing their changed role in terms of attitude and skill set, especially on staff supervision and, workload and work level management. There is also a need for them to have a mutual-support network for on-going challenges and to have different exposure to widen their horizon. “The First-time Manager” (2015) specifies that role and function of a supervisor include recruitment, communication, planning, organizing, training, supervising, performance assessment and dismissal.

Objectives

• To equip with newly promoted supervisors with the needed mind set and skills as a people manager
• To enhance the understanding of participants on their strengths and weaknesses on being a people manager for continued learning and growth
• To broaden the network of participants in the NGO sector

Contents

• Understand the leadership role transition process and manage it professionally
• Practise leadership skills in emotion management, time management and goal setting
• Build leadership foundation to enhance personal and team effectiveness

Course Details

Course Code: 19B-C05
Date: 26 February 2020 (Wednesday)
Time: 0930 – 1730 (6 hours)
Venue: Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, Hong Kong
Target Participants: Newly promoted supervisor (preferably within 24 months) with people management role and direct report subordinate(s)
Class size: 30
Language: Cantonese supplemented with English
Fees: $1,140,
$1,060 (Fees for HKCSS Agency Member Staff Only),
Early Bird Fee: $920 (Payment received on/before 5 February 2020 for HKCSS Agency Member Staff Only)

Remark

• This course is not processed on a first come, first served basis, applicant may go through selection process by HKCSS Institute and trainers

Related Certificate Course:
Certificate for Newly Promoted Supervisors in NGOs (NGO 新晋升主管证书课程)

【新晋升主管的领导基础 – 领袖的成功过渡】

Hillman在课程中强调作为一位出色领袖要提升内在力，也就是信念。

Mr Hillman Chung 钟衍文先生
Principal Consultant
Human Focus Consulting

Mr Chung has 30 years of working experience in Human Resources and Consulting field. He has assumed human resources leadership in different business natures such as hotel, food and beverage operations, estate management, transportation services and resort establishment. Hillman holds a master degree in Human Resources Management from the University of Surrey. He has been a licensed Trainer of a series of programs under an American consulting firm and accredited practitioner of the Myers-Briggs Type Indicator (MBTI)® Step I & II, a certified administrator of DISC Behavioral Assessment and a certified coach of Marshall Goldsmith Stakeholder Centered Coaching.