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The 40th issue of the Policy Bulletin, “Where is Empathy Space for Working Adults?” is aimed at discussing the mental health situation of working adults in Hong Kong, as well as the ways they seek public and private support services and the pain points involved. In addition to public and private mental health services, this issue also explores different non-mental-health community stakeholders—such as fitness coaches, yoga instructors, church pastors, monastery, Chinese medicine practitioners, pharmacists, and corporate human resources departments—who encounter and support working individuals showing emotional symptoms in their service settings. It examines if and how these stakeholders and their service venues can become part of the effort to promote mental health, with the aim of inspiring different sectors to jointly explore weaving a more supportive mental safety net for the working population. This issue of the Policy Bulletin is divided into four chapters, each focusing on a core theme: ...

兒童心理虐待往往隱蔽難察覺，但對兒童成長及心理健康可造成深遠影響。《強制舉報虐待兒童條例》實施後，專業人員更需要準確理解心理虐待的法律涵義及舉報門檻。目前有關個案的識別和通報之間存在落差，本培訓將協助社工釐清強制舉報「心理虐待」的門檻及相關法律課題。    🎯莊耀洸律師（香港教育大學高級講師）將從法律角度聚焦分享：  🔹《條例》與《指南》的法律關係  🔹心理虐待在強制舉報制度下的法律門檻  🔹「合理懷疑」、「嚴重傷害」及「實際風險」的判斷  🔹漏報可能涉及的法律後果  🔹如何在法定責任下作出合規判斷並保障兒童安全  🎯跨專業對談嘉賓：  侯詩雅女士（基督教香港信義會社會服務部服務總監）  韓順心女士（香港基督教服務處學校社會工作服務服務總監）  余紀讓先生（香港明愛家庭服務高級督導主任）  📌對象：學校社工、兒童及青少年服務社工  📅日期及時間：2026年8月19日（三）下午3:30-5:00  ✏️形式：網上研討會  🔗報名連結：https://forms.cloud.microsoft/r/aUk6UuLuHp    請於8月12日（星期三）或之前報名  📞查詢：社聯梁小姐 2864 2958  ...

As Hong Kong has become a super-aged society, the community demand for elderly care, carer support, end-of-life care, and post-death arrangements is growing. To align with the government's policy direction of "Aging in Place as the Core, Institutional Care as Back-up," our Council previously organized the "Collaboration and Localization Project on 'Compassionate Communities'" and liaised with relevant organizations in selected districts to establish pilot sites. And the frontline social workers were engaged to discuss and design a practice on "Compassionate Community" tailored to local needs. Located in a remote area with relatively limited medical resources, Sai Kung is selected as one of pilot site which faces significant challenges in providing timely support for "Aging in Place." Therefore, there is a need to prepare the elderly for future care arrangements and even end-of-life wishes earlier. However, many social service workers find it difficult to initiate conversations on life and death, possibly ...

績效管理 (Performance Management) 是主管必備的核心管理能力。然而，不少社福機構主管在進行績效面談時，往往難以在關顧員工發展與履行管理責任之間取得平衡，常見困難包括：在不影響團隊士氣的情況下提供坦誠回饋、以有效正面方式處理持續表現未如理想的員工，以及將日常督導工作與機構使命及管治要求保持一致。 這些挑戰反映出在實踐以人為本的管理理念與履行管理責任之間，往往會出現張力及矛盾。若處理不當，容易導致評核標準不一致、回饋流於表面、迴避處理困難對話，最終影響團隊效能、員工留任及服務質素。 本課程旨在提供一套完整且實用的績效管理框架，涵蓋目標訂立、持續溝通與回饋、正式績效評核、員工輔導與發展，以及跟進表現未達標員工的策略與技巧。透過真實案例分析、互動角色扮演及小組討論，參加者將學習在保持同理心的同時，有效履行管理責任，並支援機構的使命及長遠發展。 【課程目的】 完成本課程後，學員將能夠： 掌握一套適合社福機構使命環境、可落地執行的完整績效管理框架 能夠依據機構、部門、服務及項目目標，拆解並訂立員工績效指標 懂得給予客觀、以行為為本的建設性回饋，妥善進行正式績效面談 透過績效輔導帶動員工成長，協助員工制訂個人發展計劃 從容應對高難度績效對話，處理員工負面情緒與防禦心態 分辨不同類型表現欠佳個案，按程序公平制訂及執行績效改善計劃 【課程內容】 1.   基礎概念：社福機構使命導向環境下的績效管理基礎概念 2.   績效管理週期與最佳實務： 完整績效管理週期與業界最佳執行實務 3.   目標一致：如何由上而下拆解目標、訂立與機構發展方向一致的績效指標 4.   持續監察與跟進：日常績效跟進、定期檢視與一對一溝通面談 5.   回饋技巧：建構平衡、以行為事實為依據的績效回饋方法 6.   績效評核：客觀公正進行正式年度 / 階段績效面談流程 7.   績效輔導及員工發展：績效輔導技巧及個人發展計劃撰寫重點 8.   棘手績效對談：棘手績效面談處理，化解員工情緒與防禦反應 9.   跟進表現未如理想員工的策略：區分各類表現未達標的員工，對應合適管理策略 10.  績效改善計劃：績效改善計劃 (PIP) 設計、執行與相關法定程序須知 11.  實戰演練：針對社會服務場景設計的個案研討及互動角色扮演練習 【課程詳情】 課程編號：26A-07 日期：2026年9月30日 (三) 時間：0930 – 1700 (6小時) 地點：灣仔軒尼詩道15號溫莎公爵社會服務大廈 對象：社福機構管理層及主管，並需負責員工評核、督導及績效提升工作 **MMDP校友專享「社聯會員機構」8 折優惠** 1.    「MMDP 校友」指曾參與本院之 「NGO 新晉升主管 /  中層管理證書課程」的學員。 2.    8 折優惠只適用於早鳥報名期間。 立即報名 (9月2日前報名享早鳥優惠) ...

The Hong Kong Council of Social Service has secured a funding from the Community Chest to subsidize the attendance of 6 delegates on 50% basis at the captioned event.   Successful applicants are required to submit a written report and conduct a report-back session upon return to Hong Kong.  Basic information of the event, the estimated expenses per delegate which is subject to funding body’s approval, subsidy application criteria are enclosed. To apply for subsidy, please complete the Subsidy Application Form enclosed.  Completed form should reach our Office on or before 28 July 2026 (Tuesday).  Please be reminded that this event is only open to Agency Members of the Community Chest.  Attention  :    Ms Tiffany Chan, Project Manager (Policy Research and Advocacy), HKCSS Address    :   Room 901, 9/F, Duke of Windsor Social Service Building,                      15 Hennessy Road, Wanchai, Hong Kong. Email       :    [email protected] Please mark “Confidential” on the envelope and all information will be ...