Deliverables and Impact 2025-26

1. Agenda Setting:

Advocacy of policy and service response to selected social agendas, in partnership with the social service sector and key stakeholders

1.1 In response to the budget cut issue, explore innovative approaches for income generation and cost reduction that fulfill community needs while maintaining service quality

• Organize exchange sessions focused on specific themes such as sustainable funding sources, income generation strategies and identify cost reduction techniques to enhance overall operational efficiency in NGOs.
• Engage experts in the fields of nonprofit management and financial sustainability to facilitate discussions, share insights, and foster collaborative partnerships.

• Engage the sector and stakeholders to study (through data and fact findings and experience sharing sessions) and map social and medical support system for the general public and develop the concept of social prescription while reviewing and renewing publicly accepted and accessible avenues for building health and mental health of the community of Hong Kong.

• Conduct a research on death literacy and organize a life and death education event across sectors to promote advance care planning and death literacy.

• Engage stakeholders in shaping the dementia action plan, fostering a sector-wide consensus on the way forward.
• Establish a structured roadmap for dementia services, ensuring alignment with emerging needs and best practices.

• Maintaining a platform for facilitating internal discussion on policy/service development related to carer.
• Organize activities to foster dialogue and strengthen partnerships between different stakeholders and to share latest service model on carer support.
• Develop the ideas of a pilot project to consolidate the district-based co-creation model for carer support services.

• Approach local NGO partners to discuss the gap of current support service and identify the key issues in service development.
• Study overseas experiences or local situation for combating IBSV via campaign.
• Liaise with LegCo members and stakeholders to open the policy windows to support the victims of IBSV.

2. Co-creation:

Joint efforts within HKCSS and across the sector to develop innovative approaches to address underserved social issues

• Organise S+ Summit cum Expo “S+”, to serve as a collective platform where diverse stakeholders can be engaged in discussions and collaborative efforts, foster cross-sectoral knowledge exchange and collaborations, promote service innovation, impact co-creation and sustainable development.
• Organise a series of guided tours for a diverse range of visitors with customised routes in different SDGs focuses, to facilitate interaction and cross-sectoral partnerships.
• Organise 3 pre- and post- events such as peer roundtable, co-creation workshop, community dialogue etc., as an extension of “S+”, to engage different stakeholders in the deliberation of SDGs related issues in the realms of social, environmental and economic sustainability, mobilise various stakeholders to identify emerging social needs, facilitate cross-sectoral dialogue and knowledge exchange.

• Engaging stakeholders widely on the new vision & mission of the Caring Company Scheme, establishing credible benchmarks that define the expectations of a caring organisation and fostering impactful cross-sector partnerships to create sustainable change

• Activation of the streamlined nomination system and focus to be put in data analysis for the benchmarks and communication with stakeholders.
• Facilitate knowledge sharing and network building among stakeholders, particular to expose more NGOs to the business sector.

• Agenda setting driving concerted efforts of stakeholders (incl. businesses, SEs, NGOs) to co-create for carers’ support and career development for people of diverse background

• Build/solicit business cases to demonstrate co-creation for agenda setting.

• Leverage the networks and resources of funders and grantees to drive systematic change in addressing pressing social issues. Expand our network of family offices, advisors, impact investors and financial service professionals

• Foster connections between funders and grantees to create synergies that scale impactful and sustainable solutions.
• Partner with academics to develop case studies for knowledge sharing and advancing philanthropy, reaching a broader audience.
• Identify opportunities for collaborative initiatives that align with the goals of various philanthropists.

• Groom and strengthen the sector development of Care Food supply. E.g. Foster and support the safety and quality of ready-to-eat pre-packed Care Food products to speed up the market adoption process

• Partnership with professional certification bodies to develop and promote an accreditation scheme.
• Further promote Care Food through a series of networking session, training programme and marketing campaigns.

• Engage NGO/SE partners to deliver family-centric financial education and communication service
• Develop a family-focused financial education curriculum for sector use.

• Utilize spatial data to analyze the physical environment and service distribution, strengthening the foundation for age-friendly planning.
• Provide data-driven insights to enhance development for age-friendly communities.

• Develop an operational protocol to standardize tele practice and enhance its adoption as a treatment modality.
• Expand collaboration with Greater Bay Area service units, facilitating cross-border integration of tele practice solutions.

• Gerontech and Innovation Expo cum Summit
• Initiatives in the adoption of Gerontech solution(s) for better elderly and rehabilitation care with the participation of demand-side and supply-side stakeholders of the Gerontechnology Ecosystem

• Continue to organize the Gerontech and Innovation Expo cum Summit to strengthen awareness and knowledge on gerontechnology and to foster an ecosystem and cross-sectoral collaboration.
• Engage community stakeholders for personal empowerment and promote social integration and inclusion.
• To promote testing ground support and connecting supply and demand sides for user feedback and product enhancement.

• More open source application with back-office and e-Services systems will be deployed in SocTech Hub for NGOs to subscript.  Explore adoption of common data structure or share use of system features by using ITRC cloud platform.

• Gain a better understanding of the current landscape of AI applications in social services, and explore the deployment of different AI solutions or application in Social Services
• Facilitate cross-NGO collaboration support network to pull together expertise for knowledge and experience sharing on Big Data Analysis, with a target to achieve data-driven decision making for enhancing services development

• Deploy different AI solution in SocTech Hub and open for NGOs to learn more new applications and how to enhance its enhance NGO operation efficiency and productivity.  Conduct workshop or training on AI adoption in social services for NGOs.
• Conduct workshop or sharing session for NGOs and experts to share on data security and data proficiency.
• Collaborate with Agencies to demonstrate the experience of service units in making use the big data to enhance the services connectivity and planning.

• Continue to implement “JC InnoPower Social Welfare Fellowship” to enhance senior management’s leadership and competence in developing service, organisational and sectoral resilience.
• Conduct survey or research on talent development topics.

• Embark on new project for enhancement of capacity of NGO governance as a continuation of the current learning platform project. Organize activities as platforms of engagement, exchange, and collaboration for practitioners in the sector and for members of NGOs governance.
• Build and sustain learning and peer support networks at middle and senior management levels respectively as well as governance.
• Target to launch a new cohort of NGO Changemakers Incubation Scheme with plan to scale-up by engaging the previous Changemakers to form an alumni group and further explore the collaboration opportunity.

• Establish networking and collaborative relationships with awardees of Champions for Good Awards(CGA): Build strong connections with the awardees, establish partnerships, collaborate on exploring and developing social service models, and jointly devise plans to drive change.
• Knowledge Sharing and Workshops: to share their expertise and experiences, facilitate mutual learning and exchange to foster innovation and development in social service models.
• Capacity Building for awardees and small NGOs: to enhance their ability and skills to drive change effectively, enabling them to address challenges in the social service sector more efficiently, e.g. leverage AI to enhance public communication.
• Introduce New Technologies & Knowledge: Assist them in incorporating new technologies and knowledge to enhance the core operational capabilities of the organizations, e.g. Cyber Security, Data Governance.