The Hong Kong Council of Social Service
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Job Opportunities
Oxfam Hong Kong
Tel: 2520 2525  Fax: 2375 2433
Email: hr@oxfam.org.hk  URL: http://www.oxfam.org.hk
Address: 17/F., China United Centre, 28 Marble Road, North Point, Hong Kong
Donor Relationship Assistant (Ref.: FU/DRA/19/01)

 

We envision a world free of poverty where women and men enjoy well-being and rights.

Oxfam Hong Kong is a member of Oxfam International.  We are an independent development and relief agency based in Hong Kong. We work with people facing poverty and with partner organisations on development, humanitarian, policy advocacy and public education programmes.  For more information on our work, please visit www.oxfam.org.hk

If you are passionate about fighting against poverty and want to contribute to our poverty alleviation work, please join us to make a difference.

 

Responsibilities:

  • Handle, engage and retain donors through phone calls, email and events
  • Provide administrative support for donors including hotline enquiries and donation processing follow up
  • Support mailing of donation and donor communication materials
  • Arrange and support the logistic arrangement of donor activities
  • Maintain the loyalty of donors, conduct welcome call and reactive lapsed monthly donors

 

Requirements:

  • DSE or above, with at least 1 year's working experience in customer service
  • Customer service oriented with good telephone manner and communications skills
  • Proficient in computer applications including MS Office and Chinese word processing
  • Good command of spoken and written English and Chinese
  • Good team player and passionate to work in NGO
  • Identification with Oxfam's mission and vision is highly desirable

 

Closing date for application: 23 August 2019

Professionals who want to work for a good cause and prepared to take up new challenges, please send your application letter, CV with current and expected salary and date of availability to Human Resources Manager, Oxfam Hong Kong, 17/F., China United Centre, 28 Marble Road, North Point, Hong Kong or by email to hr@oxfam.org.hk or by fax to 2375 2433.

“All Oxfam work is led by three core values: Empowerment, Accountability, Inclusiveness. To read more about our values please click https://www.oxfam.org/en/explore/how-oxfam-fights-poverty. Oxfam is committed to preventing any type of unwanted behavior at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and promoting the welfare of children, young people and adults. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us. Note: All offers of employment will be subject to satisfactory references and may be subject to appropriate screening checks, which can include criminal records and terrorism finance checks.”

[Data collected will only be used for job application processing. Applicants not invited for interview within six weeks from the closing date may assume their applications unsuccessful. All related information will be kept up to 12 months and all personal data will be destroyed afterwards.]

 

Oxfam Hong Kong is an Equal Opportunities Employer

 
 
Deadline: 2019/08/23
註:除香港社會服務聯會之空缺外,本會將不會負責處理以上任何空缺之申請。如有意申請以上職位空缺,請直接向相關機構遞交申請。多謝合作。
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